Cancellation Policy

Cancellation Policy

Thank you for shopping at Aquaantibiotics !

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it.

  • The item must be in the original packaging.

  • Cancellation Policy

  • If you need to cancel your order you can contact us within 1 day at support@aquaantibiotics.com. if your order has been shipped to you we cannot cancel it and you should return it when you receive your order. 
  • Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@aquaantibiotics.com 

Shipping

  • Please do not send the product back to the manufacturer. It must be sent to the following Address

  • 216 Avenida Fabricante, Suite 105 
    San Clemente, CA. 92672 
    US
    You will be responsible for paying for your own shipping costs for returning your item.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.